The procedure for All Star Waste Services on routine household trash pickup is that the automated truck picks up the carts. A follow-up truck is used to pick up trash which is not in the cart.
This procedure has understandably created some concern in residents who see their cart picked up, but not the trash outside of the cart.
If you see your cart picked up, but not the trash outside the cart, another truck will be coming by to pick up the other trash.
Also, All Star Waste Systems has advised that the “arrow” on the cart should be pointing towards the street for the most efficient pickup of trash.